41 call flow diagram
In the diagram below, Bob will receive a "toast" notification of an incoming call from Alice. If Bob and Alice are in a situation where they have direct connectivity to one another (i.e. located in the same office within the same building), media will actually be allowed to flow directly to one another. Download scientific diagram | Incoming call flow chart from publication: Modeling and Simulation of Patient Admission Services in a Multi-Specialty ... Call flows plan exactly what customers will experience when they make first contact, and also show what will happen if lines are busy, unanswered, or misdirected. Below is a very basic example of what call flow diagrams look like: Depending on the industry, and the size or nature of your organization's contact center, call flows can be extremely advanced and can be designed to handle complex call scenarios. Why a successful call flow is important for your contact center Call flow diagram